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    Terms of service

     

    Welcome to Ebony Rae Collective. By using our website (ebonyraecollective.com) and making a purchase, you agree to the following terms and conditions. Please read them carefully.

    1. General Information

    • This website is operated by Ebony Rae Collective. Throughout the site, the terms “we,” “us,” and “our” refer to Ebony Rae Collective.

    • By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the terms outlined here.

    2. Online Store Terms

    • You must be at least 18 years old or have permission from a parent or guardian to use this site.

    • You agree not to use our products for any illegal or unauthorized purposes.

    3. Products and Services

    • All products are handmade and may have slight variations due to the nature of the crafting process.

    • We reserve the right to limit the sales of our products or services to any person, region, or jurisdiction at our discretion.

    4. Pricing and Payment

    • Prices for our products are subject to change without notice.

    • We accept various payment methods, including credit/debit cards, PayPal, Cash App, Venmo, and Apple Pay.

    • By placing an order, you agree to provide current, complete, and accurate payment and shipping information.

    5. Shipping & Delivery

    • Orders are processed and shipped based on the timeframes outlined in our Shipping Policy.

    • We are not responsible for delays caused by shipping carriers or incorrect shipping addresses provided by customers.

    6. Returns and Refunds

    • All sales are final due to the handmade and custom nature of our products, as detailed in our Returns & Refunds Policy.

    • Exceptions are made for damaged or incorrect items.

    7. Accuracy of Information

    • We make every effort to display the colors, descriptions, and details of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product.

    8. Intellectual Property

    • All content on this website, including images, designs, logos, and text, is the property of Ebony Rae Collective and may not be used without permission.

    9. Limitation of Liability

    • Ebony Rae Collective shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

    10. Changes to Terms of Service

    • We reserve the right to update, change, or replace any part of these Terms of Service at any time. The most current version will always be posted on our website.

    11. Contact Information

    Questions about our Terms of Service should be sent to us at ebonyraecollective@gmail.com